How often does Achilles UK run training courses?
  We deliver training courses every week for individuals at our dedicated training centre in central London.
What happens after I have completed a Security training course?
  Upon successful completion of your training course and passing both examinations, you are required to apply for a licence from the Security Industry Authority (SIA).
You can obtain a SIA Licence Application form (Front Line Operative) by calling the SIA on 0844 892 1025 or alternatively request it here.
When you receive your licence you can work as a Door Supervisor or Security Guard anywhere in England and Wales.
Can Achilles UK help me find work after completing my security training?
  Yes. Achilles refers successful delegates to a network of security companies who employ security staff in London and the surrounding counties.
What happens if I fail the exam?
  Achilles has one of the highest pass rates for security courses in the UK. However, if you do fail an exam we can provide you with a breakdown of your results which will give you an idea about your performance in each of the subject areas. Following this we will offer you a one to one revision training session before retaking your exam.
English is not my first language
  We have many years experience delivering training to delegates with English as an additional language and our training methods reflect this.

Delegates with English as an additional language bring translator dictionaries to the course and are allowed to use them in the exams. Delegates in this category are also permitted extra time to complete their examinations.
I have special assessment requirements. Can you assist me?
  Yes. Delegates with special needs (e.g. dyslexia) and relevant proof may have their examination paper read to them. The reader is not permitted to explain or translate questions. If you would like to arrange for a reader please ensure that you provide Achilles UK with relevant proof before attending your course.
Will I need to complete any pre course work?
  No pre course work needs to be completed for the purposes of the Achilles UK training courses.
What is the dress code on your courses?
  Smart casual dress is appropriate for most of our courses although more comfortable and unrestrictive clothing is appropriate for Physical Interventions training.
Will I receive any support material to take away form my course?
  Yes. We provide delegates with an ‘interactive’ handbook that has been researched and designed by Achilles UK to provide the core subject knowledge and better prepare delegates for their examinations.
What background and training do Achilles UK trainers have?
  Achilles UK only employs trainers who have a strong background and experience in managing conflict and are excellent facilitators. They come from a range of sectors including security, police, healthcare and social care. Achilles UK supports a continual professional development programme and provides regular comprehensive internal training.
Why do you recommend a maximum of 12 delegates on each course?
  We have found that this group size allows delegates to gain the maximum benefit from their course as there’s opportunity to afford each delegate individual attention yet have a good size group to facilitate debate and progress.
Are Achilles UK programmes accredited?
  Yes. Achilles UK courses are accredited through the following nationally recognised awarding bodies:
 City & Guilds
The British Institute of Inn keeping Awarding Body (BIIAB)
National Open College Network (NOCN)
Do I receive any sort of certificate to show I have attended the course?
  Yes. All delegates attending our nationally accredited courses receive certificates from the respective awarding body.
What identification documents do I need to bring to my SIA security course?
 
There are 4 possible combinations of documents that you can bring to your course, as follows:
3 items from Group A OR
2 items from Group A + 1 item from Group B OR
1 item from Group A + 2 items from Group B OR
5 items from Group B
All documents should be in your current address. We cannot accept photocopies.
Group A
Signed valid passport (any nationality)
Original UK birth certificate or certified copy (issued within 12 months of birth)
Signed UK photo driving licence (photo licence both parts required)
HM Forces ID Card (UK)
UK adoption certificate
Valid UK firearms licence with photo

Group B
Certified copy of a UK birth certificate (issued more than 12 months after date of birth, but not a photocopy)
Marriage certificate or Civil Partnership certificate (with translation if not in English)
P45 statement of income for tax purposes on leaving a job **
P60 annual statement of income for tax purposes **
Bank or building society statement issued to current address *
Mortgage statement **
Gas/Electric/Telephone/Water/satellite/cable/mobile phone * (you can only use a maximum of one utility bill)
Multiple bills are accepted if from different service providers
TV licence in your name and current address **
Pension, endowment or ISA statement **
Certificate of British Nationality
British work permit or Visa **
Letter from the Inland Revenue/ DWP/ Employment Service/ local authority (Multiple letters are accepted if each of them is from a different Government Department or different Local Authorities. A local Authority is someone you pay council tax to)
Multiple credit card statements in your current address and from different providers *
Court summons **
Child benefit book **
A pay slip, with your address, and the employers name or logo. *
Valid EU photo ID card
Signed UK paper driving licence
Non UK birth certificate (with translation if not in English)
   
  *    less than 3 months old
**  issued in the last 12 months
What background and training do Achilles UK trainers have?
  Achilles UK only employs trainers who have a strong background and experience in managing conflict and are excellent facilitators. They come from a range of sectors including security, police, healthcare and social care. Achilles UK supports a continual professional development programme and provides regular comprehensive internal training.
Why do you recommend a maximum of 12 delegates on each course?
  We have found that this group size allows delegates to gain the maximum benefit from their course as there’s opportunity to afford each delegate individual group to facilitate debate and progress.
Are Achilles UK programmes accredited?
  Yes. Achilles UK courses are accredited through the following nationally recognised awarding bodies:
City & Guilds
The British Institute of Inn keeping Awarding Body (BIIAB)
National Open College Network (NOCN)
All delegates attending our nationally accredited courses receive certificates from the respective awarding body.
What sort of feedback can we expect following a course?
  It is the standard practice of Achilles UK to ask all delegates to complete a feedback sheet at the close of their course.

The comments made by delegates are collated and provided in a report to the client. The report will also include feedback from the trainer on issues that have been raised by delegates during the course. If appropriate, Achilles UK will make recommendations to address the issues.
What insurance cover does Achilles UK have?
  Achilles UK has extensive professional indemnity and public liability insurance cover.

Achilles UK.com © 2010. All Rights Reserved